Your responsibilities in detail
- Management and development of existing customers (approx. 70%)
- Technical excellence: Ensuring professional and technical quality across all customer processes—ranging from reference definitions and scenarios to product, hedging, and tranche architecture, as well as strategic planning, monitoring matrices, and scheduling.
- Customer onboarding: Planning and executing onboarding processes, including internal and external coordination regarding data, load profiles, contracts, roles, and approvals.
- Strategy meetings and consulting: Participating in strategy meetings and reviews concerning corridors, thresholds, and triggers for change, as well as providing technical advice to our partners.
- Regulatory affairs: Managing regulatory requirements in the energy sector—monitoring relevant developments, ensuring compliance, and communicating information effectively to internal and external stakeholders (customers, partners).
- Further development of customer solutions: Continuously enhancing solutions in collaboration with the Product, Innovation, and Sales teams—such as transitioning confirmed strategies into structured purchasing or expanding into combined portfolio strategies.
- Escalations and interface: Providing support during escalations and acting as a technical interface with our internal teams.
- Potential analysis: Conducting potential analyses and technical economic assessments to serve as the basis for proposals, including evaluating data and modeling requirements as well as the necessary depth of analysis.
- Technical sales support: Providing technical support during sales meetings, identifying the appropriate service offering, and demonstrating our "visions" platform. Innovation: Helping shape innovative use cases and business models in collaboration with the Innovation and Product teams.
